Frequently

Asked Questions

FAQ

  • What does co-living mean?

    Co-living is a new life concept for like-minded people to live and be together. The living spaces are fully furnished, and

    the property is self-catering (while ordinary and extraordinary maintenance is provided by QuickGalway). The main

    value of the co-living experience is to meet people in the same accommodation and share values and culture. QuickGalway provides  accommodation for an international community of residents aged 18+ (international students, university and language-school students, working professionals, individuals and couples from different nationalities and backgrounds).

  • What type of accommodation do we offer?

    We offer residential accommodation for anyone needing a temporary home in Ireland. We offer a flexible duration. You

    can leave at any moment by giving us four weeks notice. All very simple.

    The accommodation options suit different preferences and budgets. These include:

    - Private rooms: Ideal for individuals who prefer their own space while still enjoying the community environment.

    - Shared rooms: Perfect for those who enjoy a more social living experience and want to connect with others.

    - Apartments: For those seeking a more independent living space with a private kitchen and living area.

    Each space is fully furnished, providing a comfortable, convenient home.

  • What is the minimum and maximum stay duration?

    The minimum stay is 4 weeks, and the maximum stay is six months. However, we offer flexible durations for longer

    stays (subject to revision and availability). You can extend your stay or move out with a 4-week notice. We offer shorter stays in some parts of the year. 

  • Where are your houses located?

    All our properties are located in the city centre of Galway/Limerick (the furthest ones are 10-15 minutes by bus). All houses are very

    close to supermarkets, cafes, pubs and bus stops.

  • Do you pay a security deposit?

    The check-in is contingent upon the full payment of the security deposit by your scheduled move-in date. For detailed information regarding this requirement, kindly refer to the Check-In Contract Terms and Conditions, specifically the "Security Deposit" section, available at https://www.quickgalway.com/quickgalway-accommodation-contract. 

  • How do you book?

    Booking is simple! Just send us an email with your desired check-in and check-out dates (which can be adjusted later), and let us know at least 5 preferences from the available houses listed on our website. Once we confirm your booking request, you will fill out the check in form and submit the standard check in agreement.  After that we’ll send you a payment invitation with further instructions. To secure your accommodation or other services, you will be required to pay a Booking Fee. 

  • Can I see the room before booking?

    We advise you to book in advance so that you can come to our accommodation on the day you arrive in Ireland. We will send you photos and a video of a virtual tour of the house and room you are booking. Our team will do everything possible to accommodate a viewing request, but this cannot be guaranteed.

  • Will a representative be waiting for me for the check-in?

    It will be a self-check-in. All the necessary information will be sent via email between 7 and 10 days before your check-in date. Our emergency number will be available in case of troubles with your check in. 

  • Do you need to bring towels, sheets, etc.?

    We provides one full set of bed linens, a duvet and a pillow. Towels and other personal items must be brought from home or bought locally.

  • What if you don't like the room?

    If you are uncomfortable with your accommodation, we can discuss a change of accommodation within our range of properties, subject to availability. 

  • Support Hours & Maintenance


    Maintenance issues

    Submit a request through the QuickGalway Maintenance Form


    Non-urgent matters

    Contact our office by email during working hours,
Monday to Friday, 10:00 AM – 5:00 PM

    Non-emergency queries or requests received outside these hours should be directed to the WhatsApp group and will be addressed on the next business day. 


    In case of emergency requiring immediate assistance outside business hours

    Outside working hours, please call +353 91 335661. 


    Emergencies that require immediate attention: • Fire/Smoke alarm goes off; • Theft; • Electricity or heating malfunction; • Flooding or any water or wind issues that can harm the property and those living in it; - Misbehaviours by flatmates that can harm others living in the accommodation (unstable or violent behaviour, or breaking lockdown rules, per example). Alert those around you and leave the apartment/house immediately. • Raise the alarm by alerting staff via the emergency phone • Call emergency services: 112 or 999 (Garda, ambulance, fire and Irish Coast Guard) Do not use 112 or 999 for non-urgent matters, or to make enquiries.


  • What are the house rules?

    To ensure a comfortable living environment for everyone, we have a few house rules in place. You can find them in the Standard Check In Agreement (https://www.quickgalway.com/quickgalway-accommodation-contract). 


    The main ones are:


    ● No parties or loud noise after 9 pm.

    ● No overnight guests without permission.

    ● No illegal drugs allowed.

    ● No smoking inside the property.

    ● No changing bedrooms without permission.

    ● No candles, the use of candles is strictly prohibited for safety reasons.

    ● No e - scooters

    ● Always lock exterior doors; security is your responsibility.

    ● Separate and dispose of waste properly. 

    ● Keep bedrooms and common areas clean.

    ● Turn off lights and appliances when not in use.

  • How does the cleaning of the common area of the house work?

    You are staying in a shared and self catering accommodation. Each resident is responsible for keeping the common areas clean and organised all the time. 

  • Are pets allowed?

    Unfortunately, we do not allow pets in our properties to ensure a comfortable environment for all residents.

  • Is Wi-Fi available in all areas of the property?

    Yes, unlimited high-speed Wi-Fi is available in all areas of the property, including bedrooms and common areas.

  • How do I extend my stay?

    You can always extend your stay based on availability. We recommend notifying us at hello@quickgalway.com as soon

    as possible to confirm your extended booking.

  • How do I pay my rental on a recurring basis?

    You can pay your rent on a recurring basis by bank transfer or Stripe. A €50 late fee will be applied to any payments received after the deadline, unless the delay is caused by documented banking issues.

  • What types of internship service do we offer?

    We can research an internship placement for you in Galway or Limerick, depending on your travel period and English proficiency. We cooperate with several local companies in various sectors, and the positions offered are unpaid.


    You can find our rates here: https://www.quickgalway.com/prices. 


    An internship abroad will allow you to take full advantage of your work experience, ensuring that you also strengthen your communication skills in a foreign language and an international environment.


    We offer unpaid entry-level internships abroad in the following fields:


    - Fundraising

    - Hospitality

    - Accountancy

    - IT

    - Retail

    - Tourism

    - Volunteering

    - Sales

    - Marketing


    To process your request, we need the following information:


    - Age

    - Required travel period

    - Desired internship field

    - English proficiency level (please provide any useful certificates or documentation)

    - Previous work experience and education details (a CV would be required)


  • Can you combine an internship with an English course?

    Yes, combining an internship with an English course is highly recommended. This combination allows you to apply your

    language skills in a professional environment, enhancing your learning experience.

  • Are the internships suitable for all ages?

    Yes, We offers internship opportunities for students and workers of all ages who wish to gain international experience.

  • Can groups participate in internship programs?

    Yes, We specialize in organizing group internship programs. We handle all logistical and administrative aspects, including reception, transport, excursions, food, lodging, and 24/7 assistance, ensuring a seamless experience for

    groups.

  • How can host families get involved?

    Hosting international students is a great opportunity to provide a cultural exchange opportunity for both the student and

    the host family. Interested families can apply by completing a Host Family Profile and agreeing to the Host Agreement.

    More information is available in the host family section in our website: https://www.quickgalway.com/become-a-host-family. 

  • Responsible Energy Consumption (Tips)

    At QuickGalway, our goal is to share useful tips for responsible energy consumption during your stay with us. By taking a few basic actions with appliances, electronics, heating, and lighting, you can significantly reduce energy waste and save on costs.


    Here are a few quick suggestions:


    Fridge


      - Keep the temperature set to medium and do not leave the door open for too long.

      - Allow hot food to cool completely before placing it in the fridge or freezer.

      - Organize items to maintain proper airflow, and check the seals for any leaks.


    Washing Machine & Dryer


      - Wash with a full load on a cooler cycle (30°C is suitable for most clothing) and avoid pre-washes.

      - Run the washing machine during off-peak hours and aim to do laundry once a week.

      - Limit dryer usage, running it for the shortest necessary time.


    Other Kitchen Appliances


      - Use the microwave for heating food rather than defrosting, and thaw frozen items in the fridge instead.

      - Keep the oven door closed while cooking to avoid heat loss, and clean the oven regularly.

      - Only boil as much water as you need in the kettle.


    Electronic Devices


      - Charge devices during off-peak hours and unplug them once fully charged.

      - Turn off and unplug devices when they are not in use.


    Lighting


      - Use natural daylight whenever possible and turn off lights when leaving a room.


    Heating & Hot Water


      - Ensure the heating is turned off when leaving the property.

      - Keep showers under 5 minutes.

      - Close curtains at night and keep windows and doors sealed to retain heat.


    Thank you for helping us conserve energy.